Program Director (m/f/*)
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RELEX Solutions is looking for talents, innovators and people who really want to get stuck in and make a difference. People like you! As a fast-growing Finnish software provider for retail and CPG planning processes we help make our customers being faster, more effective and more affordable. And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.
As a Programme Director (m/f/*), you will own a portfolio of projects and customers, overseeing the successful implementations of RELEX solutions, ensuring strategic alignment between customer objectives, project KPIs, and financial control. You will drive seamless transitions from sales to implementation, safeguard delivery success, and maximize customer value.
Key Responsibilities
- Implementation Strategy
- Define and execute project and account strategies that maximize adoption and value realization.
- Act as a trusted advisor, guiding customers to accelerate time-to-value and long-term success.
- Ensure implementation plans are realistic, achievable, and aligned with customer expectations.
- Stakeholder Management & Governance
- Collaborate with sales, customer success, delivery teams, and partners for smooth transitions, including facilitating cross-functional collaboration with vertical delivery functions and product development.
- Lead Steering Group Meetings, ensuring a strong governance model is in place including clear stakeholder communication.
- Risk Mitigation & Delivery Excellence
- Identify and mitigate risks early, ensuring proper safeguards in Statements of Work (SoW) and the methodology and governance enforced in the delivery.
- Manage project escalations proactively, both internally and with clients.
- Balance KPIs, financials, and resources to ensure successful delivery.
- Team Mentoring & Coaching
- Provide coaching and mentoring, fostering a high-performance team culture.
- Support the professional growth of project team members.
- Continuous Improvement & Growth
- Identify opportunities to enhance delivery efficiency and customer satisfaction.
- Support the pre-sales phase, offering insights into project planning and resource allocation.
- Identify opportunities to upsell and cross-sell additional solutions.
- Deep Product Expertise
- Gain in-depth knowledge of the RELEX software to provide expert guidance and best practices, and continuously expand your knowledge as the product develop.
What Makes You a Perfect Fit?
- Extensive experience (10+ years) in retail and software implementations, with a strong track record of delivering complex IT transformation programs.
- Proven ability to manage senior stakeholders, steering committees, and governance models, ensuring alignment at all levels.
- Deep understanding of Supply Chain Management (SCM) and category management systems from both a business and IT perspective.
- Strong leadership, communication, and interpersonal skills, with proven ability to influence decision-making at middle-management and C-level.
- Fluent in English; German language skills are a plus.
- Experience in change management and up-/cross-selling software solutions is beneficial.
What we offer:
- Company Pension Scheme: At RELEX you have the opportunity to invest in a private pension scheme with our partner Allianz.
- Private Medical Care: We partnered up with LUX MED, which focuses on the total
health care process from diagnostics to comprehensive treatment, including hospital-based one, from primary medical care to specialist aid, rehabilitation, and permanent care for the elderly. The company also offers prophylactic and preventive activities for the society. In addition to our enhanced Life Insurance benefit, we are introducing an inclusive feature that extends coverage to your family members. RELEX will bear 50%
of the associated costs. - Internet Benefit: RELEX pays your monthly internet costs at home up to 75 PLN per month.
- Company fitness: Your health is our priority, and we believe that maintaining a balanced and active lifestyle contributes to both your personal and professional success. In addition to that we provide you with 139 PLN (monthly) that complements your gross salary. This benefit can be utilized towards gym memberships, fitness classes, wellness programs, or any other activities that inspire you to lead a healthier life.
& much more!
Interested? Please apply with your full application documents, salary expectations, and earliest possible start date using the button below.
We value diversity and welcome applications from all backgrounds—regardless of gender, nationality, ethnicity, social background, religion, disability, age, sexual orientation, or identity.
To learn more about RELEX, visit www.relexsolutions.de. For questions about the application process, feel free to contact us at recruiting@relexsolutions.de.
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