RELEX is growing in Australia and is seeking a Senior Project Manager (Based in Sydney) whose main responsibilities will be owning and managing Enterprise software implementation projects, through all the phases of a project lifecycle in the field of retail merchandising and supply chain management. As the project lead, you will be responsible for ensuring the successful implementation of the RELEX software by building senior customer relationships, setting out the project strategy, negotiating, escalation regarding scope, resource and commercials, and ensuring projects meet the KPI expectations of both RELEX and the customer. Ensuring all timelines are met by overseeing project plans, budget and communication plans by the wider project team including senior stakeholders. Additionally, you will occasionally support the sales team by providing insights on project timelines, resourcing needs, and overall project approach.
This is an ideal role for a seasoned Enterprise IT project expert who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.
Travel will be required to visit customers on a regular basis or occasionally to meet with the RELEX teams in our other offices. The local operations team is part of the ANZ region so there is a great opportunity to oversee client projects in both Australia and New Zealand.
Key responsibilities and accountabilities
Leading the implementation of key implementation projects spanning different customer accounts. Participating in consultancy, and software implementation projects.
Tasks include:
- Accountable for delivering project scope and ensuring achievement of the customer’s business benefits within agreed budget & timelines
- Accountable for project profitability and reporting
- Accountable for the project plan with the project team
- Accountable for coordinating with Customer Project Managers engaged on RELEX projects
- Guiding and agreeing the communication plan, including internal and external steering group meetings
- Responsible for creating and maintaining customer relationships with key stakeholders (Director/Executive level)
- Responsible for managing project risks, issues and dependencies
- Responsible for project management duties including team coordination and task management
- Ensuring that all stakeholders are adequately informed of project progress internally & externally
- Accountable for project scope and project commercials
- Acting as an escalation point for key decisions or bottlenecks from the project team
- Attending suitable industry or RELEX events if needed
- Attending training and developing relevant knowledge and skills
Key requirements:
- Experience leading successful IT system implementations within large Enterprise customers ($5m+ budget)
- Experience of senior positions on governance or steering committees
- Retail or Supply Chain Industry knowledge
- Experience managing a complex network of internal and external senior stakeholders
- Experience presenting, consulting and convincing senior audiences on change management practices
- Effective leadership, interpersonal and communication skills
- Ability to interact confidently with customer stakeholders, influence and negotiate
- Strong risk analysis and risk management plans; being able to look ahead mitigating risk, and steering the strategic direction of projects appropriately
- Project Management/PMP or equivalent formal certification
- Experience in project management methodologies: e.g. Waterfall, Agile, Scaled Agile
What we consider a strong plus:
- Qualified to degree level OR sustained experience leading IT systems implementations
- Experience working in a SaaS business
- Entrepreneurial attitude with interest towards growing the business
- Experience with a Grocery / CPG / FMCG retailer or supplier
- Ability to understand SCM systems from both business and IT perspectives
- Any Project Management qualifications
- Experience working in Consultancy roles
Are you the one we’re looking for? Apply now and become a part of our RELEX family!
You can apply by sending your CV, resume, and portfolio through the application form as soon as possible. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly.
About RELEX:
RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. RELEX is trusted by leading brands globally and in Asia Pacific, including Coles Supermarket, Sephora, Baby Bunting, Delivery Hero, and has offices across North America, Europe, and the Asia Pacific region.
If you have any questions about this position, Mari from our recruitment team will be happy to answer them (mari.jarvela(at)relexsolutions.com).
RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
