Solution Consultant (Implementation Projects-Based in Bangkok/ Singapore))
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RELEX Solutions create cutting-edge supply chain and retail planning software. Within our unified platform, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.
Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimise how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams. In response to our fast growth and market expansion, we are seeking an enthusiastic Solution Consultant to join our RELEX family in Bangkok or Singapore.
The Role
As a Solution Consultant, your main responsibilities will be managing software implementation projects through all the phases of a project lifecycle in the field of retail supply chain management. Together with a project team, of around 5 people, you will design and implement RELEX software for our customers, utilizing best practices and focusing on delivering expected business benefits. Your main responsibilities include system configuration (from designing, to developing and implementation) and data-driven validation of RELEX system outputs throughout different project phases.
What You’ll Be Doing:
- Involved to work, projects, or services involving changes to business logic
- Liaising with the central best practice team and Product teams to ensure stability in implementations and business logic design
- Owning the configuration plan, providing time estimates, and escalating issues when the build is not on track
- Designing and creating business logics
- Optimizing model outputs, such as forecast accuracy
- Attending business logic workshops and collaborating with business consultants, Presenting findings and results to customers (both to operative and to management level)
- Participating in training and developing relevant knowledge and skills
What You’ll Bring to the Table:
- Technical-scientific degree or equivalent experience in the supply chain field
- Strong analytical skills and a passion for problem-solving
- Ability to understand systems and analyze large data sets
- Initiative, prioritization skills, and the ability to work autonomously
- Strong teamwork and communication skills
- Proficiency in English, based in Bangkok or Singapore
What We Consider an Advantage:
- Experience with similar Forecasting and Replenishment tools
- Work experience in retail, merchandising, or supply chain fields
- Additional language skills, especially Mandarin
- Knowledge of technical tools or languages (R, SQL, other programming languages)
What we offer you in return:
- A front row seat in a rapidly growing and international software company
- Flexible and hybrid working
- A fun, ambitious, and committed team of smart people to work with
- A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
- Responsibilities in challenging projects from day one
- International career and learning opportunities
- Position where you can help retailers fight against food waste
To better understand RELEX culture, please read about our core values at https://www.relexsolutions.com/careers/blog/relex-core-values-in-action/
Are you the one we’re looking for?
Whatever your passion and whatever drives you, you can realize your ambitions, fulfil your potential and be the change at RELEX. We celebrate diversity and are committed to creating an inclusive environment for everyone. Join us and make a tangible impact on the world and your career – apply today.
We will fill this position as soon as we’ve found the right person, and so we recommend that you act quickly.
Stories about our people
Working in Sales series: Why Join Us?
If you’re curious about what it’s really like to build a sales career with us - and why RELEX might just be the next step you’re looking for - this one’s for you.
Working in Sales series: Teaser
Get ready to learn the ins and outs of selling software that reduces waste and improves retailers' and wholesalers' profit margins.
Working in Go To Market at RELEX
Madhav Durbha is the Group Vice President of Industry Strategy at RELEX, bringing deep expertise in driving innovation and building partnerships that solve complex industry challenges.