Solution Consultant – Supply Chain Management

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RELEX Solutions is looking for talents, innovators and people who really want to get stuck in and make a difference. People like you! As a fast-growing Finnish software provider for retail and CPG planning processes we help make our customers being faster, more effective and more affordable. And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.

What you’ll be doing:

We are seeking a dynamic and experienced Solution Consultant to join our team. The Solution Consultant will play a key role in interpreting customer needs, designing innovative solutions, and delivering value-adding functionality to our customers. This position requires a combination of technical expertise, problem solving competency, and excellent consulting skills. RELEX delivers product sets across the Retail, Wholesale, and CPG landscape. Experience and awareness of the differing business challenges across industries is important.

Customer Engagement:

Collaborate with different functional teams to ensure customer needs are met in a sustainable and value adding way.
Work alongside customer stakeholders to interpret business problems and design solutions that ensure long-term user adoption.
Develop and maintain strong relationships with key stakeholders.

Solution Design and Architecture

Design comprehensive and innovative solutions that address customer needs and deliver measurable business value.
Create solution architectures and technical documentation that align with industry best practices and standards.
Leverage technical and functional expertise to recommend appropriate approach to solving problems.

Testing and Quality Assurance

Assist and/or develop test plans and test cases to verify solution features and functionalities against documented requirements.
Conduct system integration testing, user acceptance testing, and performance testing to identify defects and ensure effective operation.
Collaborate with testing and technical teams to prioritise and address issues identified during testing, ensuring timely resolution and delivery of high-quality solutions.

Solution Playback and Guidance

Develop system demonstrations tailored to address specific customer requirements and pain points.
Deliver compelling presentations that highlight the value of the solution and its potential impact on the customer business, always looking to guide towards best practice.
Engage in interactive discussions to address customer inquiries and objections and build confidence in the proposed solution.

Data Proficiency

Mapping of technical specification to solution design to convey impacts of planned data structures and integration.
Creation and management of additional parameters and metrics to meet customer requirements and solution design necessity.
Knowledge of database structure and subsequent impact on configuration and ability to express how data should be kept in RELEX in relation to customer system landscape.

What you will bring to the table:

Educational background in Computer Science, Engineering, Business, Mathematics, or related field.
Proven experience as a Solution Consultant, or similar role, in the software or technology industry and/or experience within a Retail, Wholesale, or CPG, company within the Supply Chain area.
Strong analytical, and/or technical, background and process-driven mindset, with a keen eye for problem solving.
Excellent presentation and communication skills, with the ability to articulate complex technical concepts to diverse audiences.
Demonstrated ability to understand customer needs, develop customized solutions, and drive successful outcomes.
Experience working in a customer-facing role, with a track record of building and maintaining strong customer relationships.
Ability to work independently and collaboratively in a fast-paced environment, with a strong focus on results and customer satisfaction.
English language skills on a fluent business level.

What we offer:

At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you’ll get days off for different occasions (birth of child, first day of school, moving day, etc.)
RELEX offers a workplace pension scheme with an employer contribution of 6%.
In addition to that, RELEX offers an enhanced maternity / adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay.
At RELEX we offer a Employee Assistance Programme (EAP) with different services included
Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment
At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.)
Discounted Gym Membership @ Fitness First
Cycle to Work Scheme (www.cyclescheme.co.uk)
You can expense the cost of an annual eye test
When it comes to your work laptop, you can choose between Dell and Mac. When it comes to your work phone, your choice is between iPhone and Android.
At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you’ll receive peer and management feedback and as well plan your future at RELEX together with your manager.
Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely
instead of wasting time in commuter traffic can ease your mind and free up time for your personal life.
Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect.
Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work.
Office Dogs: Your furry friend is always welcome in our London office

Interested? Please apply with your full application documents, salary expectations, and earliest possible start date using the button below.

We value diversity and welcome applications from all backgrounds—regardless of gender, nationality, ethnicity, social background, religion, disability, age, sexual orientation, or identity.

To learn more about RELEX, visit relexsolutions.com. For questions about the application process, feel free to contact us at recruiting@relexsolutions.de.

Apply now

Solution Consultant – Supply Chain Management

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