Program Director
Jetzt bewerben
RELEX Solutions is looking for talents, innovators and people who really want to get stuck in and make a difference. People like you! As a fast-growing Finnish software provider for retail and CPG planning processes we help make our customers being faster, more effective and more affordable. And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.
As a Programme Director, you will own a portfolio of projects and customers, overseeing the successful implementations of RELEX solutions, ensuring strategic alignment between customer objectives, project KPIs, and financial control. You will drive seamless transitions from sales to implementation, safeguard delivery success, and maximize customer value.
Key Responsibilities
- Implementation Strategy
- Define and execute project and account strategies that maximize adoption and value realization.
- Act as a trusted advisor, guiding customers to accelerate time-to-value and long-term success.
- Ensure implementation plans are realistic, achievable, and aligned with customer expectations.
- Stakeholder Management & Governance
- Collaborate with sales, customer success, delivery teams, and partners for smooth transitions, including facilitating cross-functional collaboration with vertical delivery functions and product development.
- Lead Steering Group Meetings, ensuring a strong governance model is in place including clear stakeholder communication.
- Risk Mitigation & Delivery Excellence
- Identify and mitigate risks early, ensuring proper safeguards in Statements of Work (SoW) and the methodology and governance enforced in the delivery.
- Manage project escalations proactively, both internally and with clients.
- Balance KPIs, financials, and resources to ensure successful delivery.
- Team Mentoring & Coaching
- Provide coaching and mentoring, fostering a high-performance team culture.
- Support the professional growth of project team members.
- Continuous Improvement & Growth
- Identify opportunities to enhance delivery efficiency and customer satisfaction.
- Support the pre-sales phase, offering insights into project planning and resource allocation.
- Identify opportunities to upsell and cross-sell additional solutions.
- Deep Product Expertise
- Gain in-depth knowledge of the RELEX software to provide expert guidance and best practices, and continuously expand your knowledge as the product develop.
What Makes You a Perfect Fit?
- Extensive experience (10+ years) in retail and software implementations, with a strong track record of delivering complex IT transformation programs.
- Proven ability to manage senior stakeholders, steering committees, and governance models, ensuring alignment at all levels.
- Deep understanding of Supply Chain Management (SCM) and category management systems from both a business and IT perspective.
- Strong leadership, communication, and interpersonal skills, with proven ability to influence decision-making at middle-management and C-level.
- Fluent in English; German language skills are a plus.
- Experience in change management and up-/cross-selling software solutions is beneficial.
What we offer:
- At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you’ll get days off for different occasions (birth of child, first day of school, moving day, etc.)
- RELEX offers a workplace pension scheme with an employer contribution of 6%.
- In addition to that, RELEX offers an enhanced maternity / adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay.
- At RELEX we offer a Employee Assistance Programme (EAP) with different services included.
- Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment.
- At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.).
- Discounted Gym Membership @ Fitness First.
- Cycle to Work Scheme (www.cyclescheme.co.uk).
- You can expense the cost of an annual eye test.
- When it comes to your work laptop, you can choose between Dell and Mac. When it comes to your work phone, your choice is between iPhone and Android.
- At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you’ll receive peer and management feedback and as well plan your future at RELEX together with your manager.
- Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work.
- Office Dogs: Your furry friend is always welcome in our London office.
Interested? Please apply with your full application documents, salary expectations, and earliest possible start date using the button below.
We value diversity and welcome applications from all backgrounds—regardless of gender, nationality, ethnicity, social background, religion, disability, age, sexual orientation, or identity.
To learn more about RELEX, visit www.relexsolutions.de. For questions about the application process, feel free to contact us at recruiting@relexsolutions.de.
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