Polish leading omnichannel retailer to transform their store, floor, and space planning and replenishment strategy with end-to-end offering from RELEX.
The Empik Group, a leading omnichannel retailer in Poland, has selected RELEX Solutions, provider of unified supply chain and retail planning solutions, for an end-to-end supply chain management solution. Empik will transform their previously manual, legacy systems with a unified approach encompassing forecasting and replenishment as well as space and assortment planning to synchronize their end-to end planning process. This will lead to optimized inventory levels, maximized margins, and high availability of goods across their stores.
The Empik Group is a leading retailer in Poland, offering products from over 20 categories, in a unique omnichannel model combining over 350 stationary stores and TOP4 e-commerce platforms, including the marketplace (EmpikPlace), through which over 7 million shoppers make purchases worth over PLN 3 billion annually. Empik provides customers with multicategory offers consisting of over 15 million products, including books, toys, stationery, digital products, health and beauty, electronics, home and garden, and sports.
With RELEX, the Empik Group will automate its processes, ensuring a seamless end-to-end optimization across assortment, space and replenishment, all using common data. This will reduce excess stock, streamline workloads and increase product availability, while supporting their diverse store format. Each store will get specific merchandise plans to meet the needs of the customers with tailored assortments. Additionally, it will bolster the rapid growth of Empik’s e-commerce channel, ensuring that both online and offline customers enjoy a consistent and reliable shopping experience.
“Empik is one of the leaders in Polish digital transformation, driving innovation for over 75 years. We are looking forward to embarking on our strategy to shift away from legacy systems and manual approaches towards a sophisticated, AI-driven retail planning solution. This transition is crucial for upholding our commitment to customer satisfaction and supporting even more rapid omnichannel growth,” said Karol Ignatowicz, COO, the Empik Group. “With RELEX, we can ensure that our customers always find what they need, whether they shop in-store or online.”
Synchronizing space and supply chain processes will allow the Empik Group to seamlessly align store and distribution planning. This will optimize inventory levels, improve forecasting accuracy, and enhance on-shelf availability. By automating and unifying workflows, the Empik Group can better manage their categories, leading to higher margins and more efficient use of inventory. These improvements will make shopping even more convenient for customers and operations more efficient for the company.
“The Empik Group, with its over 75-year history, is one of the most recognizable and trusted brands in Polish retail. We are thrilled to support their journey to unify store and space operations,” said Jason Berry, SVP, Europe and Africa, RELEX Solutions. “Our solutions will drive cost efficiencies and provide highly accurate demand forecasts, delivering measurable value and ensuring that the Empik Group continues to meet the needs of its customers effectively.”