Five years running, RELEX Solutions has been recognized as a top technology company on the 2023 RIS Software Leaderboard

For the fifth year in a row, RELEX Solutions has been recognized by RIS News’s Software LeaderBoard rankings as one of the top technology companies servicing the retail industry. RELEX Solutions, provider of unified supply chain and retail planning solutions, continues to earn accolades as an industry leader, rising to the No. 7 ranking in the Software LeaderBoard’s Top 20 category – up from the No. 8 spot in the 2022 Leaderboard.  

RELEX has once again earned recognition from mid-sized and tier 1 retailers as a technology leader in multiple categories. RELEX’s first place rankings include:  

• Customer Satisfaction for Large Vendors 
• Leaders in Technology Innovation by Mid-Size Retailers 
• Leaders in Ease of Administration by Tier 1 Retailers 

Now in its third decade, LeaderBoard has based its rankings on end-user evaluations, tracking retailer sentiment about software that retailers use in their daily business. The ranking results were compiled from more than 160 retailer evaluations of more than 100 vendors.  The rankings, which are processed by an independent research firm, showcase the impact that software vendors have on their customers. 

“We’re incredibly honored by our customers responding so positively and voting for us again this year. RELEX was built on a foundation of providing exceptional customer service to our retail and consumer packaged goods customers, and to see that reflected in the RIS LeaderBoard rankings shows that we’re succeeding in that mission,” said Mikko Kärkkäinen, Group CEO of RELEX Solutions. “At RELEX, we’re diligently working to bring our customers the best product and possible experience. I’m proud to see these rankings and to be recognized by our customers as a technology leader.” 

RELEX was recognized as a Top 10 vendor in the following categories:   

• The Top 20 (Ranked No. 7) 
• Large Vendors (Ranked No. 4) 
• Customer Satisfaction for Large Vendors (Ranked No. 1) 
• Customer Satisfaction for Broad Suite Vendors (Ranked No. 2) 
• Grocery Vendor Leaders (Ranked No. 3) 
• Customer Satisfaction for Grocery Vendors (Ranked No. 4) 
• Customer Satisfaction for Specialty Vendor Leaders (Ranked No. 5) 
• Top Vendors for Mid-Size Retailers (Ranked No. 5) 
• Customer Satisfaction for Mid-Size Retailers (Ranked No. 5) 
• Top Vendors for Tier 1 Retailers (Ranked No. 4) 
• Customer Satisfaction by Tier 1 Retailers (Ranked No. 4)  
• Top Vendor in Customer Satisfaction (Ranked No. 5) 
• Leaders in Overall Performance (Ranked No. 5) 
• Leaders in Return on Investment (Ranked No. 6) 
• Leaders in Technology Innovation (Ranked No. 4) 
• Leader in Software Reliability (Ranked No. 3) 
• Leaders in Ease of Installation and Integration (Ranked No. 5) 
• Leaders in Ease of Administration (Ranked No. 2) 
• Leaders in Quality of Support (Ranked No. 4) 
• Leaders in Quality of Service (Ranked No. 5) 
• Leaders in Recommendation (Ranked No. 3) 
• Overall Performance by Tier 1 Retailers (Ranked No. 3) 
• Overall Performance by Mid-Size Retailers (Ranked No. 4) 
• Return on Investment by Tier 1 Retailers (Ranked No. 4) 
• Return on Investment by Mid-Size Retailers (Ranked No. 4) 
• Total Cost of Operations by Tier 1 Retailers (Ranked No. 4) 
• Total Cost of Operations by Mid-Size Retailers (Ranked No. 5) 
• Technology Innovation by Tier 1 Retailers (Ranked No. 2) 
• Technology Innovation by Mid-Size Retailers (Ranked No. 1) 
• Software Reliability by Tier 1 Retailers (Ranked No. 2) 
• Software Reliability by Mid-Size Retailers (Ranked No. 2) 
• Ease of Installation by Tier 1 Retailers (Ranked No. 4) 
• Ease of Installation by Mid-Size Retailers (Ranked No. 4) 
• Ease of Administration and Maintenance by Tier 1 Retailers (Ranked No. 1) 
• Ease of Administration and Maintenance by Mid-Size Retailers (Ranked No. 3) 
• Quality of Support for Tier 1 Retailers (Ranked No. 3) 
• Quality of Support for Mid-Size Retailers (Ranked No. 4) 
• Quality of Service by Tier 1 Retailers (Ranked No. 4) 
• Quality of Service by Mid-Size Retailers (Ranked No. 4) 
• Recommendation by Tier 1 Retailers (Ranked No. 2) 
• Recommendation by Mid-Size Retailers (Ranked No. 3)