For the third year in a row, RELEX Solutions has been recognized by RIS News’s Software LeaderBoard, ranking as one of the top technology companies servicing the retail industry. RELEX, a provider of unified retail optimization solutions, placed in over 30 categories on the 2021 LeaderBoard while continuing to distinguish itself as an industry leader.
LeaderBoard rankings are derived from over 600 software vendor evaluations submitted by more than 300 retailers. The rankings, which are processed by an independent research firm, highlight the substantial impact that software vendors are making on their customers.
This year, RELEX was again recognized by both Tier One and Mid-Size customers as a top-ten leader in multiple categories, from overall investment and technology innovation to customer satisfaction, recommendation, and quality of service. RELEX also moved up on the LeaderBoard’s overall Top 20 ranking of all retail technology vendors for 2021, rising two spots to the #12 position.
“RELEX’s continued Top-Ten LeaderBoard rankings and its upward movement on the Top-20 list highlight their ongoing commitment to being a highly innovative company that prioritizes customer satisfaction,” said Joe Skorupa, Editorial Director at RIS News. “Yet again, their presence in a wide range of categories, including Leaders in Overall Performance and Leaders in Technology Innovation, showcase RELEX as a key player in the retail industry.”
“RELEX was built from day one on core values that include ‘The customer is a friend’ and ‘We provide measurable value.’ Our entire team, from the top down, is aligned with these values every single day,” said Mikko Kärkkäinen, Group CEO of RELEX Solutions. “Our continued recognition on the RIS LeaderBoard shows that this has been an overwhelmingly successful approach. We are proud to have established ourselves in the retail industry as a technology leader, a retail leader, and a leader in ongoing partnerships with highly supportive customers.”
RELEX was recognized as a Top 10 vendor in the following categories:
- The Top 20 (Ranked #12)
- Top Vendors for Mid-Size Retailers (Ranked #10)
- Mid-Size Vendors (Ranked #4)
- Specialty Vendor Leaders (Ranked #8)
- Speciality Vendor Leaders in Customer Satisfaction (Ranked #4)
- Grocery Vendor Leaders (Ranked #7)
- Leaders in Recommendation (Ranked #5)
- Leaders in Recommendation by Tier One Retailers (Ranked #3)
- Leaders in Recommendation by Mid-Size Retailers (Ranked #5)
- Leaders in Overall Performance (Ranked #5)
- Leaders in Overall Performance by Tier One Retailers (Ranked #4)
- Leaders in Overall Performance by Mid-Size Retailers (Ranked #4)
- Customer Satisfaction for Broad Suite Vendors (Ranked #5)
- Customer Satisfaction for Grocery Vendors (Ranked #8)
- Customer Satisfaction by Mid-Size Retailers (Ranked #7)
- Leaders in Return on Investment by Tier-One Retailers (Ranked #6)
- Leaders in Return on Investment by Mid-Size Retailers (Ranked #6)
- Leaders in Technology Innovation (Ranked #4)
- Leaders in Software Reliability (Ranked #7)
- Leaders in Total Cost of Operation (Ranked #7)
- Leaders in Total Cost of Operations by Mid-Size Retailers (Ranked #6)
- Leaders in Total Cost of Operations by Tier One Retailers (Ranked #6)
- Leaders in Technology Innovation by Tier One Retailers (Ranked #3)
- Leaders in Technology Innovation by Mid-Size Retailers (Ranked #5)
- Leaders in Software Reliability by Mid-Size Retailers (Ranked #6)
- Leaders in Software Reliability by Tier One Retailers (Ranked #6)
- Leaders in Ease of Installation & Integration by Tier One Retailers (Ranked #5)
- Leaders in Ease of Administration & Maintenance by Tier One Retailers (Ranked #5)
- Leaders in Quality of Support by Mid-Size Retailers (Ranked #6)
- Leaders in Quality of Service by Mid-Size Retailers (Ranked #7)
- Leaders in Quality of Service by Tier One Retailers (Ranked #6)
- Apparel Vendor Leaders (Ranked #9)
- Customer Satisfaction for Apparel Vendors (Ranked #9)