Komplett Selects RELEX Solutions to Provide Optimized Forecasting and Replenishment

Komplett, the largest e-commerce retailer in the Nordic region, will partner with RELEX Solutions to optimize their forecasting and replenishment. The retailer offers a wide assortment including the latest consumer electronics, computers, and other computer-related products. The RELEX solution will service Komplett’s distribution center (DC) as well as seven online channels, serving customers all over Scandinavia while driving improved availability, planning accuracy, and reduced inventory value. The partnership will introduce centralization and automation that will reduce time spent on order placements.

Komplett sought a future-proof supply chain solution that could increase planning accuracy and availability for the 19,000+ products in their assortment. When the company realized its existing planning processes couldn’t support their growing needs, they turned to RELEX for its proven success within e-commerce. They were further convinced by the strong initial results seen by their subsidiary, Webhallen, also a RELEX customer.

“RELEX automates and streamlines our planning and purchasing team’s daily work, allowing them to focus on more value-adding activities such as improving service levels across all seven of our channels,” says Ole Finnerud Haukedal, Business Solutions Director at Komplett. “RELEX is a highly accurate demand forecasting and replenishment solution, and the RELEX team is a highly skilled group of experts. We are certain they’re the right partner to support our goals of increased availability, reduced inventory levels, and improved planning accuracy.”

“RELEX’s AI-driven forecasting and replenishment solutions will enable Komplett to improve their channel-specific planning, and we are thrilled to partner with them to make their supply chain planning processes future-proof,” says Mikko Hartikainen, Senior Solution Consultant at RELEX. “We’ve been impressed with their strong vision and hardworking team, and I have no doubt that together we will reach all goals set in front of us.”