Latin America Food Manufacturer Sigma Alimentos Taps RELEX Solutions for Supply Chain Transformation

Multinational food company aims to unify demand, supply, production, and distribution planning across 19 distribution centers in Latin America

Sigma Alimentos Costa Rica, a leading multinational food company specializing in high-quality processed meats, dairy products, and other refrigerated and frozen foods, has chosen RELEX Solutions, a provider of unified supply chain and retail planning solutions, to synchronize demand, supply, production, and distribution planning across their supply chain.

RELEX will support Sigma Alimentos’ 19 distribution centers across Latin America, directly contributing to the company’s objectives of increasing service levels, reducing inventory, and boosting margins through integrated and collaborative planning.

Previously, Sigma Alimentos relied on spreadsheet-based processes to manage their supply chain, which created challenges in scalability and efficiency, particularly as the company expanded their operations across five countries. The limitations of these manual processes made it difficult to accurately predict demand, leading to inefficiencies that hindered sales growth. To overcome these challenges, Sigma Alimentos chose RELEX for their comprehensive suite of AI-driven supply chain planning and optimization solutions, including demand planning, promotional forecasting, inventory management, distribution requirements planning, and production scheduling.

By adopting RELEX, Sigma Alimentos will gain the ability to predict demand with greater accuracy, enabling them to maintain optimal inventory levels and minimize waste. This precise forecasting will ensure that production materials are meticulously planned, reducing downtime and enhancing operational efficiency.

Additionally, improved collaboration with suppliers and retailers will allow Sigma Alimentos to align production more closely with market demands, further streamlining operations. As a result, the company will benefit from optimized distribution planning, ensuring that fresh products are delivered to retail locations promptly and consistently. Finally, the detailed production schedules provided by RELEX will synchronize manufacturing processes with demand forecasts, maximizing overall efficiency.

“Leveraging the advanced capabilities of RELEX will allow us to address the specific demands of the dairy and meat sectors,” said Jesus Alberto Valadez Reyes, Central America Director, Sigma Alimentos. “With RELEX, we aim to improve our service levels, reduce waste from perishable products, and enhance our margins through precise demand forecasting, optimized inventory management, and efficient distribution of our fresh dairy and meat products.”

“Our expertise in the manufacturing sector allows us to provide Sigma Alimentos with the advanced tools they need to optimize their supply chain and production processes,” Carlos Victoria, Senior Vice President, Americas, RELEX Solutions. “By leveraging our solutions, Sigma Alimentos will benefit from more accurate demand forecasting, streamlined operations, and enhanced efficiency across their entire manufacturing and distribution network. We are committed to helping them achieve their goals of reducing waste, improving service levels, and maximizing operational efficiency.”