SSA Group Selects RELEX Solutions to Streamline Forecasting and Replenishment Processes  

Leading U.S. cultural attraction retail provider selects RELEX to enhance supply chain efficiency and support continued growth 

SSA Group, a leading provider of ticketing, culinary, and retail merchandise services at cultural attractions across the U.S., has selected RELEX Solutions, a provider of unified supply chain and retail planning solutions, to optimize its forecasting and replenishment processes. Supported by implementation partner RetSci, the RELEX platform will serve SSA Group’s 64 locations nationwide, enhancing operational efficiency and improving customer experiences. 

To accelerate the introduction of new offerings and establish a robust technology foundation for future growth, SSA Group chose RELEX following a rigorous RFP process. The platform’s advanced AI and machine-learning-driven forecasting and replenishment capabilities will enable SSA Group to reduce waste, improve product availability, and ensure timely replenishment, driving both operational efficiency and customer satisfaction. 

“As a provider of retail services to some of the world’s most renowned cultural attractions, one of our primary goals is to meet guests where they are on their journey, delivering what they need, when they need it,” said Jacki Sorvillo, Chief Retail Officer at SSA Group. “We believe this investment and our partnerships with RELEX and RetSci will help us deliver exceptional customer service levels while advancing our strategic priorities around sustainability and digital innovation.” 

“Collaborating with SSA Group provides an exciting opportunity to unlock the full potential of the RELEX platform,” said Quincy Edwards, Vice President of Consulting at RetSci. “With our support, SSA Group will rapidly streamline its forecasting and replenishment processes, laying the groundwork for efficient operations and long-term growth.” 

“RELEX has extensive experience optimizing supply chains for retailers of all sizes,” said Keith Adams, Senior Vice President of North America at RELEX Solutions. “Our unified platform automates and enhances critical processes, empowering companies like SSA Group to scale effectively without increasing staffing requirements. We’re thrilled to support SSA Group as they continue delivering exceptional experiences at America’s premier attractions and retail spaces.”