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General merchandise and discount retailers

Optimized operations for general merchandise and discount retailers

Managing various assortments and accommodating shifting consumer buyer patterns can create complications throughout your planning processes. RELEX helps unify your plans and reduce waste to exceed your customers’ expectations – from omnichannel to brick-and-mortar.

Results from our general merchandise and discount clients

97%

increase in product availability

53%

decrease in out-of-stocks

85%

reduction in ordering time

Europris

Manage assortments for improved inventory availability and increased operational efficiency

RELEX helps enhance your core retail planning processes and supply chain capabilities with an AI-driven platform to drive sales and improve results.

Unbalanced and complex assortment planning

Different assortments, including slow movers, new product introductions, fresh foods, and seasonal products can have long lead times and fluctuating demand. These assortments introduce a high level of complexity throughout the end-to-end supply chain. 

Organizational silos and misaligned operations 

Misaligned merchandising, supply chain, and operations result in lost sales and diminished profits. HQ teams working in siloed environments with no collaboration between merchandising, operations, and supply teams creating increased costs. 

Need for store-specific space and staff planning 

Your merchandising strategy may not be aligned and using the latest supply chain data. This can lead to inconsistent customer experiences and inefficient staffing schedules.  

Pressure on efficiency

Consumers expect a streamlined shopping experience, regardless of online or in-store, with low prices and fast delivery times, despite elevated transportation and labor costs. 

Drive accuracy with unified planning and execution

RELEX helps general merchandise & discount retailers effectively manage their broad assortments, secure high availability levels for all product categories while gaining efficiency throughout their operations with unified, automated and efficient retail planning.

Create accurate demand forecasts to optimize stock levels

Employ machine learning to identify demand patterns and opportunities for improved pricing and promotions, with visibility into holidays and local events. Ensure high availability and automate replenishment and markdowns across categories.

Align operations to improve end-to-end efficiencies

The RELEX platform enables cross-functional coordination with your internal teams, suppliers, and retail stores to improve collaboration, streamline processes, and reduce costs.

Optimize your workforce and automate shift planning

Gain transparency throughout your supply chain to optimize your workforce, reduce labor costs, and improve sales. Automatically create workforce schedules that align with delivery days to optimize staffing and drive significant cost savings.

Impressive results from discount retailers like you 

“One of the best aspects of working with RELEX has been their willingness to think creatively, take the time to understand what we’re trying to do, and work as a team, utilizing experience from across their organization to figure out solutions.”

Johan Hoover
VP of Allocation & Replenishment at Big Lots

Case study: Big Lots

RELEX provides integrated forecasting and replenishment for Big Lots 1,400+ stores, 5 distribution centers, and one ecommerce fulfillment center, and has simplified their complex processes with automation and adaptability.

Resources you might be interested in

We’ve accumulated a wealth of supply chain & retail expertise from our 1,500+ planning specialists.

Europris store

Case study: Europris

Norway’s largest discount variety retailer achieved over 17% cut in DC inventory in just 18 weeks.

Customer video: Family Dollar

In this video, Kim Ramsey, VP of Inventory Management for Family Dollar shares why they chose RELEX to integrate their forecasting and replenishment.

Ready to transform your supply chain & retail planning?

We’re happy to discuss your business needs and share how our market-leading, unified platform can help you drive profitable growth across your sales and distribution channels.