RELEX Named a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Planning | Read the report

Request a demo

RELEX Diagnostics: Uncovering the root causes of friction

Apr 28, 2025 • 2 min

Discover how RELEX Diagnostics revolutionizes root cause analysis for retail and wholesale operations. RELEX solution expert John Power reveals a data-driven approach to identifying what’s truly causing availability issues, excess inventory, and waste. 

Unlike traditional methods that rely on gut feeling, RELEX Diagnostics quantifies business impact, enabling smarter decision-making and resource allocation. Learn how this automated solution provides continuous KPI monitoring with actionable insights for supply chain, commercial, and store operations teams. Stop playing the blame game and start making informed, cross-functional improvements that boost your bottom line and enhance customer satisfaction.  

Watch the full presentation

Transcript 

My name is John Power. I’m the Head of Pre-sales Consulting. RELEX Diagnostics, so that provides our customers with the ability to automatically root cause the degradation in KPI performance. Whether that’s across availability in stockouts, whether it’s around waste, or whether it’s around excess inventory, RELEX Diagnostics can provide huge benefit and value.

So, I think that comes in two key aspects. One is supporting the day-to-day activities of your operational teams, getting them to the root causes and key issues far quicker than is currently possible. And also leveraging the use of AI and AI agents to bring to bear those insights and make recommendations for actions to improve performance. It’s also hugely valuable when we’re talking about the strategic decisions and prioritization of where you deploy your time, effort, and resources. When you’re looking for what is the biggest issue within our business and what is going to deliver the most value, RELEX Diagnostics can turbocharge your capability to making those decisions.

 

Related Articles