Angulas Aguinaga Automates 80% of Demand Planning with RELEX
Food manufacturer reduces manual forecast adjustments and builds on demand planning progress.
RELEX Open: Better planning with context
Every function in a business may have its own AI, but each system only ever sees its own corner, not the broader picture. Individual systems optimize their own decisions without seeing the end-to-end context, so a smart decision in one place can undercut another.
RELEX Open is a planning and decision intelligence platform that gives applications and agents one shared understanding of how a business runs, drawn from 20 years of retail, wholesale, and manufacturing expertise. Processes, systems, teams, decisions, and KPIs finally speak the same language, so AI investments compound rather than collide.
Root every decision in one shared map
If systems don’t talk to each other, the obvious fix is to connect them. A coordination layer can route decisions, but it can’t resolve what the systems underneath never agreed on in the first place.
At the core of RELEX Open is a structured knowledge graph. This graph is built on an ontology that specifies the concepts, properties, and relationships that define how products, locations, suppliers, constraints, and decisions relate to one another.
The platform understands the planning challenges retail and manufacturing teams face and the decisions they demand. It creates a foundation for deploying proven capabilities, extending them, and orchestrating decisions across functions.
600+ customers make
the platform smarter
Deploy, extend, and orchestrate: Proven in production
Deploy what’s proven
RELEX offers solutions for forecasting, replenishment, merchandising, supply chain planning, and operations, proven over two decades across retail, distribution, and manufacturing. RELEX’s solutions are configured, not custom-coded, so businesses reach production speed without a lengthy build cycle or an army of developers standing between them and value. Our platform understands how retail and manufacturing operations work before a single custom extension gets built on top of it.
Standard API and ERP connectivity, including SAP, is built into the platform; no integration required. From day one, work with solutions hundreds of companies already trust.
Extend what’s possible
Use RELEX Open to build extensions and connectivity beyond traditional systems and give teams the toolkit and permissions beyond packaged solutions. Any data source can connect through Model Context Protocol (MCP) or a standard API.
Tap into the 80% of enterprise context living in email and chat to enrich supply chain decisions. The plugin framework replaces offline scripts, spreadsheets, and BI tools that once delayed decisions, enabling the extension of logic and UX at the speed of business; no code required. Do this using prebuilt skills or custom agents built from scratch.
Every extension inherits RELEX’s existing security and governance, and reasons within the bounds of the knowledge graph. Solving one problem strengthens the platform.
Orchestrate decisions across the business
Agents across merchandising, supply chain, operations, and finance reason from a shared understanding of how the business runs, so a decision made in one function doesn’t undo others. Cross-functional visibility means priorities stay linked to the actions driving them. Agents flag exceptions the moment performance shifts, so planners don’t discover the conflict after it has already hurt the business.
Coordinate directly via RELEX applications or within other ecosystems that mix solutions, while keeping existing investments intact. One Business Rules Engine governs every decision, whether made by humans or AI. Each recommendation is traceable, explainable, permission-bound, and reversible, so humans remain in control of every action. Ontology ensures an agent knows about a business and how it operates.
One platform, no
trade-offs
Traditional planning vendors bring decades of domain knowledge, with AI bolted onto a legacy core. Innovation moves slowly, and the underlying architecture rarely changes.
Decision intelligence players bring modern AI and strong scenario planning but sit loosely coupled to execution. Decisions don’t flow into the operational plan, nor do they fully understand the nature of constraints. Integration remains the customer’s problem.
General-purpose AI platforms offer flexibility and access to a variety of models but lack supply chain or retail knowledge. Domain logic and context must be built from scratch, leading to a long time-to-value and a risk of failing at scale.
RELEX Open combines the strengths of these approaches without their trade-offs: decades of domain depth, AI built into the platform from day one, and the flexibility to extend it to what’s unique to one business, without rebuilding domain expertise from zero.
Deploy, extend, and orchestrate with RELEX
What’s new
Check out our latest press releases.
Medovia Maintains High Trust in Automated Replenishment from RELEX
Swedish pharmaceutical wholesaler achieves steady product availability and planning efficiency
Biovela Group to Unify Demand and Supply Planning with RELEX
Lithuania’s largest meat processor to use AI-driven supply chain planning to improve forecast accuracy and raw materials use.
Resources for you
Check out our library of industry insights.
Q&A with CEO Mikko Kärkkäinen: Scaling AI for consumer-centric growth
Discover proven strategies for scaling and maintaining AI initiatives, featuring insights from RELEX Solutions CEO Mikko Kärkkäinen.
How a human-centric solution rewards investment with long-term, scalable growth
Discover how human-centric design drives technology adoption, decision-making efficiency, and sustainable business growth.
The RELEX business rules engine: How configurability delivers flexible, scalable planning
Transform your supply chain planning with the RELEX business rule engine and code-free configuration that lets you customize and scale solutions efficiently.
Ready to transform your supply chain & retail planning?
We’re happy to discuss your business needs and share how our market-leading, unified platform can help you drive profitable growth across your sales and distribution channels. Discover why top industry analysts position RELEX as Leaders in the market.
