Workforce optimization software

Workforce planning for better workload and employee shift optimization

RELEX workforce optimization software supports data-based scheduling decisions. Ensure you have the staff available to manage your projected workload while increasing efficiency, lowering costs, and improving productivity and employee satisfaction.

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Improve customer satisfaction by having the right amount of staff on hand to provide superior customer experiences.

Accurately forecast workload, create matching shifts that comply with complex local legislation and rules, and improve employee engagement and satisfaction.

Key features

Accurate workload forecasting enables accurate and optimized resource planning

Gain visibility into future workload requirements

RELEX accurately predicts future workloads based on forecasted sales, customer footfall, and inbound goods flows to identify your resource needs in customer service and goods handling.

Create optimal work schedules automatically

RELEX uses task-based shift optimization to automatically optimize shifts that account for employee contracts, skills, preferences, complex local legal requirements, and company-specific rules.

Drive employee engagement

RELEX works with workforce management partners who provide your employees with a mobile application that lets them communicate their upcoming shift preferences, easily swap shifts with coworkers, or bid for extra shifts.

Benefits

Improve efficiency, customer service, and employee satisfaction with AI-driven shift scheduling

RELEX workforce optimization software supports the full workforce planning process, enabling accurate workload forecasting, automated shift scheduling, and employee engagement through mobile access.

Reduce personnel costs

Avoid over- or understaffing—and all the associated costs—by matching staff availability with predicted workload at each of your locations through accurate forecasting and automated scheduling.

Create better schedules with less work

Get rid of cumbersome, ineffective, manual workforce planning processes with AI-driven forecasting and automated shift planning that considers individual tasks and skills while complying with legal requirements.

Plan for the right capacity

Proactively address capacity risks before your business feels any negative impact by improving short- and long-term resourcing to avoid personnel shortages or surplus hours.

Improve customer satisfaction

Make sure you have the right number of staff in stores during your highest-customer demand windows to ensure your shoppers always receive the superior quality of service they deserve.

Improve employee experience

RELEX automatically plans shifts that incorporate your employees’ availability and preferences while improving their experience with a mobile application that lets them review and manage their schedules.

Align planning across functions

Gain immediate visibility into the workload impact of changes to demand or supply plans, then use this information to improve alignment and collaboration across all functions.

“With the new end-to-end solution, Yliopiston Apteekki can leverage machine learning to generate accurate workload forecasts and optimal shifts. It also empowers our employees to carry out their essential workforce functions, such as shift swapping, time and attendance and absence management, with ease.”

Sami Laine
HR Director, Yliopiston Apteekki

Meet our partners

We partner with the best workforce management (WFM) software providers to offer our customers the full benefits of unifying workforce planning and management.

Legion

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously.

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tamigo

tamigo is a cloud-based Workforce Management solution that combines shift and absence management, performance, employee communication, HR, finance and forecasting and more in one solution.

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Resources you might be interested in

We’ve accumulated a wealth of supply chain & retail expertise from our 1,500+ planning specialists.

Case study: Coop Värmland

By linking shift planning to demand forecasts and the incoming delivery schedule, the Swedish grocer has been able to reduce personnel costs by 6-8 %.

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Webinar

Unleash the potential of AI-driven workforce optimization in retail stores

In this webinar, RELEX’s experts will share insights on how to optimize and automate workforce planning in stores, increase efficiency, and provide better flexibility and engagement for employees.

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Blog

Data-driven workforce optimization is fueled with accurate forecasts

Workforce optimization helps ensure that every shift is filled with not only an adequate number of people to avoid over- or under-staffing but also the right people.

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